Start using SourceLink Basic with this Quick Start Guide.
Login – https://my.joinsourcelink.com/
Username and password – User name is your email address that is registered with SourceLink Basic user account. Password is assigned by SourceLink or account administrator.
Left Navigation Bar
Dashboard – Opening screen shows Recently Opened Clients, Cool New Stuff (Enhancement Releases), Interaction Statistics and Resource Navigator Quick Look.
Clients – Add a New Client or Open Client. View list of Resource Partners if using The Resource Navigator®, view list of recently opened clients. See Managing Client Records.
Tabs across the top of client record (when client record is open) include: Client, Snapshots, Interactions, Documents, Navigator (When Enabled)
Client – Includes company contact information – other recommended fields to complete: In Business, Month Started, Year Started – Status, NAICS Code, Legal Entity Type
- People – Click + to add individual names and contact information, demographics, Referral Contact (RC-when using Resource Navigator)
Snapshots – Click + to add Client Snapshot ('picture' of business status by date) – used to track changes in business/economic impact. Recommended fields: Type (baseline/ongoing) Full Time Employees, Part Time Employees, Business Stage. See Snapshots.
Interactions – Click + to add contacts with client i.e. meetings, phone calls, emails, etc. Recommended fields: Interaction Type, Counselor, Person, Contact Time/Prep Time, Notes. See Interactions.
Documents – Upload document files to cloud storage up to 15MB. See Documents.
Navigator –For use with The Resource Navigator® - visible when Status selected is “Resource Partner” – add: logo, short description, long description (left column), Services, Filters, Geography (right column) – check boxes next to services “Offered” (direct services only), “Specialty” for primary direct services (specialty services limited to 5). See Editing a Provider.
Add: Web intakes, Emails to Interaction, Resource Partner profile submissions to client records. For more information see Related Articles in right column.
Report Listing – Choose from a variety of reports tracking metrics in areas of Administration, Business Analysis, Client, Extraction (with filters), Navigator Content and Navigator Usage. See Reports.
Report Subscriptions – Receive reports by email on a weekly or monthly basis.
Users – Add new users to SourceLink Basic account. Assign Client and Administrative permissions.
List & Tag Values – Customize Interaction Types, Document Types, Client Types and create Tags to further identify groups in the database. See Setup - List Values.
Navigator Services & Filters – Customize Resource Partner Service Categories, Services and Filters. See Navigator Services & Filters.
Admin Settings – Set up Email to Interaction Options including default information, Auto Email Options, Report Rendering Options and 3rd Party Integrations. See Setup - Report and Email Options.
Required Fields – Choose fields that are "Required" or "Recommended" to complete the record. Required fields will show 'red' bar. Recommend fields will show 'blue' bar. See Recommended/Required Fields.
Web Form Setup – Create Web Forms to embed into your website for client intake.
Contact Us – Send an email message to our Help Desk directly from SourceLink Basic.
Help & Resources – Link to Knowledge Documents on all features of SourceLink Basic.