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Adding a SourceLink Email Account in Outlook

Adding a SourceLink Account in Outlook (2016 and earlier)

  • Click File
  • Click Account Settings ⇾ Account Settings
  • Click New
  • Click Manual setup or additional server types ⇾ Next
  • Click POP or IMAP ⇾ Next
  • Enter the following:
  • Click More Settings …
  • Click Outgoing Server
  • Check My outgoing server (SMTP) requires authentication
  • Click Advanced
  • Change both dropdowns initially set as None to SSL
  • Change Outgoing server (SMTP) to 465
  • Click OK
  • Click Next ⇾ Close

Removing a SourceLink Account in Outlook (2016 and earlier)

  • Click File
  • Click Account Settings  Account Settings
  • Click on the Email Address you want to remove
  • Click Remove ⇾ Yes
  • Click Close

Common Troubleshooting Tips

If you have trouble adding your SourceLink email account to Outlook (e.g. repeatedly being asked to enter your username and password), please try to adjust the following additional settings.

Turn on IMAP / POP Access

You may need to check that IMAP and POP access has been provided for your account. To accomplish this, please go to Gmail, enter  your sample@samplesourcelink.com email and password. Once in Gmail, click on the gear icon located in the top right of the website and select the See All Settings link. Select the Forwarding and POP/IMAP tab, then ensure that IMAP access is currently set to Enable IMAP. Try to add your SourceLink email account to Outlook again. If this does not work, proceed to the next step.

Allow Less Secure Applications Access

You may need to allow less secure applications access to your SourceLink email account. To accomplish this, go to Google Accounts, enter your sample@samplesourcelink.com email and password, click on Security from the left menu, scroll down to Less secure app access and select Turn on access. Try to add your SourceLink email account to Outlook again.

Still not working? Sorry about that- send us an email help@joinsourcelink.com.

Updated on June 24, 2022

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